Privacy Policy

1. Introduction

ServerSummoner ("we," "our," or "us") operates a Discord bot that helps users create and manage game servers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services.

2. Information We Collect

2.1 Discord Information

When you use our bot, we automatically collect:

• Your Discord User ID (a unique identifier)
• Your Discord username
• Server interaction data (commands used, timestamps)
• Guild (Discord server) IDs where the bot is used

2.2 Game Server Information

When you create or manage game servers through our bot, we collect:

• Server names and configurations you specify
• Player whitelists and server settings
• Server usage statistics and performance data
• Backup and configuration files

2.3 Payment Information

For premium subscriptions, payment processing is handled by Discord's Premium Apps system. We receive subscription status and billing information but do not directly process or store payment card details.

3. How We Use Your Information

We use the collected information to:

• Provide and operate our game server management services
• Create, configure, and maintain your game servers
• Process subscription payments and manage billing
• Provide customer support and respond to your requests
• Monitor usage and improve our services
• Ensure security and prevent fraud or abuse
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with third-party service providers who help us operate our services:

• Hosting Providers: For game server hosting and management
• Database Services: For secure data storage (Supabase)
• Analytics Services: For usage monitoring and improvement

4.2 Discord

As a Discord bot, we operate within Discord's ecosystem and share certain information with Discord as required for bot functionality and Premium Apps billing.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication systems
• Secure hosting infrastructure

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods:

• Account Data: Until account deletion or 2 years of inactivity
• Server Data: Until server deletion or subscription cancellation
• Audit Logs: 1 year for security and compliance purposes
• Backup Data: 30 days after server deletion

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Users

Our services are operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: